TL;DR: Jules Love, co-founder of Spark AI, spoke to Ruairidh Duguidat AI Summit London about why generative AI hits creative agencies harder than most, and what to do about it. Jules explains how traditional hourly pricing traps agencies as they adopt AI, and where the real opportunity lies instead.

Orange asterisk symbol

Jules Love in conversation with Ruairidh Duguidat at the AI Summit London

A quick conversation, recorded live at AI Summit London. Jules Love, co-founder of Spark AI, sat down with Ruairidh Duguidat for a short, direct take on where agencies actually stand with AI right now, what's changing, and what to do about it.

Duration:

9 Minutes

Who its for:

Agency Founders, Creative Directors, Marketing Leaders

What is it about:

Agency pricing, and commercial Strategy

Format:

On-Demand Video

Why agencies are exposed, and how they're priced

Generative AI can write words and create images, which is what agencies have traditionally sold as a service. That puts the industry at the centre of the disruption. The exposure is made worse by how agencies price their work. Hourly, input based pricing means that as agencies get faster with AI, clients expect that speed passed straight back to them as savings.

Where the real opportunity is

The opportunity of AI should shift away from being seen as a tool to in cut costs internally. Instead, the it lies with how it can be used to reimagine what brand and customer experiences can be. Jules argues the agencies that help clients do this are the ones who will win over the next few years. That means moving the commercial conversation away from hours and towards outcomes, proprietary methods and productised services.

FAQs

A clear path from AI experimentation to strategic advantage

For creative agencies and brands Spark AI helps teams build shared foundations, embed AI across roles, then optimise and innovate - moving from experimentation to strategic advantage at a pace that fits your organisation.

  • A diagram of a Venn diagram with two overlapping circles, one teal on the left and one coral on the right, set against a black background.

    Spark Index

    Know where you stand
    Your AI maturity, scored against the Spark AI Maturity Model™ and benchmarked against 70+ agencies and brand teams. A team-wide survey, leadership interviews, and your 90-day plan. Start free with the Snapshot.


    Pricing
    £4,000+VAT (or a free snapshot)

  • A black background with a downward-pointing light blue triangle on top, a teal triangle in the middle, and a black triangle at the bottom.

    AI Foundations

    Build shared foundations
    From individual experimentation to team-wide capability. Hands-on AI training that raises your whole team to the same level – building shared skills, a shared language, and confidence across roles, so AI-use stops being individual and starts being organisational. 

    Half day from
    £5000+VAT

  • A circular donut chart with blue and yellow sections, depicting proportions.

    AI Accelerator

    Develop strategic capability
    From scattered adoption to building the AI engine that changes how your organisation works. Ten weeks of focussed transformation and role-specific training across each of your teams to build AI into your business model.

    10 weeks from
    £5,000+VAT
    per stream for team of 10
    £25,000+VAT
    across your whole business

  • A circular donut chart with blue and yellow sections, depicting proportions.

    Agent Hackathons

    Build working AI agents for your team
    A two-day, hands-on hackathon where your team builds real AI agents for their own workflows. A team of 10 leaves with 3–4 working agents and the skills to build more.

    Pricing from
    £10,000+VAT

  • A pie chart with a large coral-colored section on the left and a smaller lavender section on the right, both against a black background.

    Built for you AI agents & tools

    Build tools and innovate
    From optimisation to innovation. Bespoke consulting and transformative custom AI tool builds – for agencies ready to scale their AI operations and supercharge growth.

    Pricing
    Tailored to your needs

  • Two semicircular shapes, one teal on the left and one coral on the right, overlapping in the middle against a black background.

    AI Frontier

    Keeping pace with change
    Ongoing, high-level support for leaders as your organisation innovates, training for your AI power-users to grow and evolve capability as AI matures, and AI agents builds across your teams.

    Long-term partnership
    From £6,000 per month

Proven results

A black upward arrow on a pink background.

Agree the quality of their work will improve

Black upward arrow on a pinkish background

Felt more confident with AI

Black upward arrow on a pink background.

Felt more optimistic about the future

9.3/10

Black upward arrow on a peach background.

Likelihood to recommend Spark AI